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Training Insights from Presales to Customer Success

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2 min read

Melting an Ice-Cold Sponsor With Your Subject Line

Here’s a scenario we’ve all experienced. It is three days before a key demo, and you need the sponsor at the client to follow through on her promise to schedule discovery calls. The problem is, she isn’t responding to your emails or voice-mails. As...

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4 min read

Once Upon a Time…

When I hear that phrase, I remember reading bedtime stories to my sons when they were youngsters. As adults, stories help us understand complex...

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3 min read

Look Good in a Hurry! The Top 5 Alternatives to PowerPoint, Keynote and Prezi

While PowerPoint, Keynote and Prezi have plenty of reliable features, they're clunky and slow compared to some of the new solutions that are out...

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3 min read

Discovery On-The-Fly, Uncovering the Underknown

Ever Have a Runaway Demo? Your salesperson, Emma, has a “hot lead.” Kristian, the prospect and a company executive, wants to make a decision quickly...

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2 min read

Stop Rescuing Revenue and Start Growing It

We believe there’s a goldmine in your current customer base when Client Services Teams have a solid strategy to manage your relationships. Does this...

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2 min read

8 Quick Rules to Follow When Storytelling

It’s Q4, and the smaller deals in your pipeline aren’t going to make your year. But you have a solid chance to make club on the beautiful beaches of...

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3 min read

Does Your Team Have "Discovery" Fatigue?

We all know the importance of Discovery, there is an entire chapter in “Demonstrating to Win!” dedicated to the subject. In Bob Riefstahl’s and Dan...

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3 min read

Stepping Out of 1999: Presenting & Selling in the Present

Imagine you’ve just sat down at your desk and you’re preparing for the day. You have a minute or two to get a coffee from the drip coffee maker in...

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3 min read

The 2% Difference Between Winning and Losing a Deal

In our most recent blog, we discussed the importance of utilizing a variety of available mediums to achieve maximum client satisfaction. Over the...

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